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Dale Whitmore

I've been writing about online casinos since 2020, and before that I spent three years running the gaming room at a pub in the Hunter Valley. That's the lens I look at the industry through: I know how a venue reads a punter who's chasing, and I know how a bonus condition gets written from the inside.

Dale Whitmore, Editor and testerNewcastle, NSW

What I actually do

I open the account with my real details, deposit my own money, play the minimum I have to, request the withdrawal and record how long it takes until the money has cleared. No press accounts, no balance put up by the operator. An account flagged as media doesn’t go through the same checks a punter’s does, which makes the number worthless.

When the process breaks, I document it with a date: which document they asked for, at what point it appeared, and how long support took to answer.

What I don’t write about

No tips, no “strategies” that promise a long-run edge, no brand reviews. I also don’t dress the legal position up. Every site I test is offshore, because there is no other kind serving this market, and I say so rather than borrowing the word “licensed” from a Curaçao seal and letting it do work it can’t do.

What I know my way around

  • The Interactive Gambling Act 2001 and the 2017 amendment, and what ACMA can and can’t do about a site.
  • Real withdrawal times, and the points where an identity check stalls one.
  • Bonus terms and how to read them before you accept the offer.
  • PayID, POLi, Neosurf and crypto payouts, and which of them a casino only supports one way.

Reporting an error

If something here doesn’t match reality, send me the link and the correct figure through contact. Corrections get applied on the page itself and the date gets updated. The method is set out in how we test.